Citi®
You see it as tax payment, You see it as tax payment,

You see it as tax payment,

I see it as a line-up of rewards.

Pay your taxes with Citi PayAll and earn
miles or reward points

With Citi PayAll, you can now pay your tax, rent, education expenses, electricity bills and condominium management fee with your Citi Credit Card.

Earn miles or reward points on every dollar you spend with the same earn rates as your existing spend, all for just a small fee. Turn big payments into big rewards and enjoy a shopping spree or your dream vacation.

Reward yourself with a business class return ticket with Citi PayAll. Simply pay S$6,530 a month through Citi PayAll and earn:
Business class return ticket from Singapore to Japan

94,0321 miles (235,080 ThankYou Points) i.e. a business class return ticket from Singapore to Japan (U.P S$3,950)2 with a PayAll service fee of S$1,5673

Exclusive Offer

Business class return ticket from Singapore to Japan

25% more Miles on your tax payment


Pay your tax with your Citi PremierMiles Card through Citi PayAll and earn 1.5 Citi Miles* for every S$1 spent.


*Valid till 31 July 2020. Terms and Conditions apply

Calculate where you can go with Citi PayAll.

Use our calculator to know the destinations you can fly to with
the miles you earn with Citi PayAll.

  • Rent

    Rent

    S$ 3,000
    S$0
    S$20,000
  • Education Fees

    Education Fees

    S$ 1,900
    S$0
    S$10,000
  • Taxes

    Taxes

    S$ 930
    S$0
    S$10,000
  • Electricity Bills

    Electricity Bills

    S$ 300
    S$0
    S$10,000
  • Condominium Management Fee

    Condominium Management Fee

    S$ 400
    S$0
    S$10,000

Calculate!
  • Total spend per month

    S$0

  • Miles earned in a year

    0

Turn your payments into a dream holiday*

Economy Class to Maldives (worth S$805)2

in just 0 of Citi PayAll payments

Maldives

Citi PayAll Service Fee3: S$

Economy Class to USA (worth S$1,685)2

in just 0 of Citi PayAll payments

USA

Citi PayAll Service Fee3: S$

Business Class to Japan (worth S$3,950)2

in just 0 of Citi PayAll payments

Japan

Citi PayAll Service Fee3: S$

Business Class to New Zealand (worth S$4,990)2

in just 0 of Citi PayAll payments

New Zealand

Citi PayAll Service Fee3: S$

Explore more countries you can visit with 12 months of payments through Citi PayAll

See more See less See more See less See more See less

Above destinations are for illustration purposes only. Actual Citi Miles required may differ at time of redemption and actual destinations can be varied depending on frequent flyer programmes of each airline.

Earn yourself
Economy Class return tickets to
.

Balance: 0 Citi Miles remaining

TRACK AND MANAGE

Stay in control

Citi PayAll lets you manage your cashflow smartly and stay in control so you don’t miss a payment or exceed your credit limit.

FAQs

What is Citi PayAll?

You can now pay your rent, education expenses, taxes, condominium management fees and electricity bills using your Citi Credit Card with Citi PayAll feature for just a small fee. You will be able to earn miles or reward points on payments made via Citi PayAll.

To start using Citi PayAll, please click on “Payments” via Citi Mobile® App or click on the link in the email or SMS sent to you.

Who can I pay with Citi PayAll?

Citi PayAll allows you to pay your rent, education expenses, taxes, condominium management fee and electricity bills using your Citi Credit Card. Your recipients do not have to be a Citibank customer and will receive the funds via a bank fund transfer.

What cards can I use for this service?

Citi Rewards Card, Citi Lazada Card, Citi PremierMiles Card, Citi Prestige Card and Citi ULTIMA Card (by invitation only).


If you don’t have any of these cards, click on the card to apply now.

Do I earn rewards on my transactions?

Yes, depending on your choice of card you will be able to earn reward points or miles for each payment.

Can I schedule a payment?

Yes. When setting up your payment simply select the specific date of transfer as long as it is at least 7 calendar days away. For Rent, education expenses and condominium management fee, you also have the option to make this a monthly recurring payment for the next 24 months.

How long do payments take to reach my beneficiary?

Payments take 7 calendar days to be processed.

Is there a fee for using Citi PayAll?

Yes, a small fee is charged per Citi PayAll transaction, which is determined for each customer, as part of your enrolment. The fee will be reflected after you input the transaction amount and recipient details.

Will my Citi PayAll payment(s) continue if I lose my card or report a fraud on my card?

If you have lost your card or reported a fraud on your card, your payment(s) will not continue on the newly reissued card. Please set up a new Citi PayAll payment on your replacement card to ensure your recipient gets paid on time.

Supplementary FAQs

Is there a cap to the amount I can transact via Citi PayAll?

You can enter an amount not exceeding 95% of your credit limit, subject to maximum permissible monthly limit of:

i. Rent & Education - S$30,000
ii. Electricity & Condominium Management Fee - S$30,000

Is there a deadline for me to set up Citi PayAll?

You can set up a Citi PayAll at any time using your Citi Mobile® App. However, if you choose to enroll via an email or SMS invitation, please note that the offer is valid for 30 days from the day you receive either an email or SMS.

Which Management Corporation Strata Titles (MCSTs) does PayAll support?

Please click here for the full list of MCSTs supported by Citi PayAll.

How do I know if my set up or payment is successful?

You will receive an email and SMS notification alert when the payment is set up and when the payment is successfully charged to your card. Successful payments will be reflected in your credit card statement.

If you have made a recurring payment, you will also receive a notification alert every month when the transaction is charged to your card.

We will also notify you if your payment fails to go through.

My payment got rejected. What do I do now?

You will receive an email and SMS notification when your payment is unsuccessful. In this case, you will not be able to proceed with Citi PayAll. Please make alternative arrangements to ensure your recipient gets paid on time.

If a payment fails, am I still charged?

If your payment fails to go through, the transaction amount and the accompanying processing fee will be refunded to your card.

What happens if I input incorrect details and set the payment up to the wrong recipient? Can I raise a dispute on my Citi PayAll payment transactions?

If you made an accidental payment to the wrong recipient which was processed successfully, the transaction amount with the processing fee accompanying the transaction will not be refundable and will still appear on your statement. As we do not carry out any independent verification on the Payee Account, reference numbers and/or other payment details provided by you, please ensure you input the correct details.


As all Citi PayAll payment transactions will not be processed via any of the card associations (for example, Visa or Mastercard), the chargeback dispute resolution process of the card associations will not be available to you and accordingly, you will not be able to raise a chargeback dispute in respect of any payment transaction. All claims and disputes against a payee should be pursued directly with the applicable payee.

Can I amend or cancel my transaction after I have confirmed it?

You cannot amend your transactions once it has been set up.

However, should you wish to cancel the transaction, please log into your Citi Mobile® App. You can review and cancel your existing payment instructions by selecting the PayAll option under “Payments” tab. Please cancel the transaction at least 7 calendar days before your next payment due date as cancellation will not be processed once the payment is charged to your card.

How will my Citi PayAll payments be reflected on my credit card statement?

Your payment will appear as "PAYALL" on your credit card statement, along with the payment category and your recipient’s name e.g. "PAYALL RENT – ERICA LIM".

Terms & Conditions:

Citibank PayAll Service Terms and Conditions, click here for details.


Disclaimer:

1Miles stated is calculated based on Citi Miles earned on spend of S$6,530 on Citi PremierMiles Visa Card, calculated based on the prevailing earn rate, which is subject to change. Actual Citi Miles may differ with other Citi Credit Cards.

2Miles redemption calculation and business class air ticket fare are based on publicly available information as of 11th October 2019. The above example is for illustration purposes only. Actual business class air ticket fare will vary depending on the airline and period in which the booking is made.

3Estimated fees payable based on a fee of 2%. The actual fee charged may vary. Customers will be notified of the applicable fee before they decide to make a payment via Citi PayAll.


*Citi PayAll Calculator Disclaimer:

Please note that the air tickets and destinations featured are for illustrations purposes only and based on the monthly Citi PayAll spend which you have indicated in the Citi PayAll calculator. Further, we have assumed that your indicated monthly Citi PayAll spend is charged to a Citi PremierMiles Visa Card and that the Citi Miles will be redeemed under a Participating Travel Loyalty Program pursuant to our Citibank ThankYou Rewards Program Terms and Conditions and we have used the air ticket fare and miles redemption rate as set out in the Participating Travel Loyalty Program as at 11 October 2019. Accordingly, the actual number of Citi Miles required to redeem an air ticket to a destination may differ at time of redemption depending on the air ticket fare and miles redemption rate applicable at that time. Citi PayAll fee is applicable. We are not liable for any errors or omissions, nor for any loss or damage that you or any third party may suffer arising from the use of or reliance on the Citi PayAll calculator.


Citi PayAll Advertisement Disclaimer:

We refer to our Citi PayAll advertisements featuring the number of school fee/rent payments that will allow you to redeem air tickets to Japan, Maldives, USA and New Zealand. Please note that the examples in these advertisements are for illustrations purposes only. These illustrations are based on 5,040 Citi Miles earned on monthly Citi PayAll spend of S$4,200 on a Citi PremierMiles Visa Card and an assumption that the Citi Miles are redeemed under a Participating Travel Loyalty Program pursuant to our Citibank ThankYou Rewards Program Terms and Conditions. Actual number of Citi Miles required to redeem an air ticket may differ at time of redemption. Citi PayAll fee is applicable.

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